Resend or withdraw a screening

This is for recruiters whose candidate hasn’t received or started a screening, or who no longer need it.

Open the candidate

Select Jobs in the sidebar, open the role, then select the candidate on the Candidates tab.

Find the Screening card

Scroll to the Screening card. It shows the status and when the screening was sent.

Resend the email

To send the invitation again, select Resend the email.

Or withdraw the screening

To call it off, select Withdraw, then Withdraw again to confirm. Select Keep it if you change your mind.

I don't see Resend the email

Resending is only for candidates who got the screening by email, and only while it is Invited. A candidate with a Virtual CV account gets it in their Interviews inbox, so there is no email to resend.

It says I can resend later

Invitations to the same person on the same role must be at least a day apart. The card shows when you can resend.

It says the invitation has been sent 3 times

One screening can send at most three invitation emails: the first and two resends. Withdrawing and sending a new screening doesn’t reset this.

What resending does

Resending sends a new email with a new link. The link in any earlier email stops working, so tell the candidate to use the newest email.

What withdrawing does

• The candidate is told the screening was withdrawn.
• A withdrawn screening costs nothing. If it used one of the ad’s included screenings, that screening goes back to the ad.
• You can’t withdraw a screening that is already completed, declined or expired.

Sending a new screening after withdrawing

You can’t send a new screening to the same person on the same role straight away. The card shows the date from which you can send a new one.