Verify your identity

Updated October 8, 2026

This is for job seekers who want recruiters to see that their identity is confirmed. You’ll need a valid passport, ID card or driving licence, and a device with a camera.

Open Identity

In the sidebar, select Settings, then Identity.

Agree to the check

Read Before you verify your identity, then select I agree, continue.

Photograph the front of your ID

Under Front, select Take photo. Lay the ID flat in good light, avoid glare and fill the frame.

Photograph the back, if it has one

For an ID card or driving licence, take a photo under Back too. It’s optional, and not needed for a passport.

Start the check

On Ready when you are, select Start the check. This is when the attempt uses credits.

Take the video selfie

Select Start video check, keep your face inside the oval and follow the prompts. It takes a few seconds.

We can't use your camera

Allow the camera for Wipperoz in your browser’s site settings (the icon beside the address bar), then try again. Turn your screen brightness up: the check flashes colours on your face and works best with a bright screen.

We couldn't use those photos

Retake the photo flat on a table, in good light, without glare or blur. If the document can’t be read, use a passport, or an ID card with the code lines at the bottom.

You've used all your attempts for now

There’s a limit on attempts per day and per 30 days. The message tells you when you can try again.

I don't see Identity in Settings

Identity is in the You group of Settings. If it isn’t there, contact support. See Contact Wipperoz support.

What happens next

If the check passes, you see You’re verified and your Virtual CVs show recruiters that your identity is verified. The Identity page shows the date it’s valid until.

If it doesn’t pass, the page explains why, for example that your selfie didn’t match the photo on your ID, or that the name on your ID doesn’t match your account. To fix a name mismatch, update your name in Profile, or use a document in that name.

Credits

Each attempt uses credits, charged when you select Start the check. If something goes wrong on our side, the credits are returned. See Virtual CV plans and pricing for the amount.

Your privacy

The photos and video are processed by Amazon Web Services on our behalf, and Wipperoz doesn’t store them. We keep only the result: verified or not, the document type and country, and when your verification expires.

Renew or remove it

Your verification expires. In the last 30 days before it does, you can select Verify again to renew it without a gap.
To delete your verification and its records, select Remove my verification on the Identity page.