Contact Wipperoz support

This is for anyone who needs help that these articles don’t cover. Support is by email, for both Virtual CV and Orbit.

Open Help & support

Select Help & support in the sidebar. It opens a new email to support@wipperoz.com in your email app. If nothing opens, write to support@wipperoz.com from your usual email.

Describe the problem

Say which app you’re using (Virtual CV or Orbit), what you were trying to do, and what happened instead. Copy any message you saw word for word, and add a screenshot if you can.

Send it from your account's address

Send the email from the address you sign in with, so we can find your account.

I can't use my account's email address

Tell us the address on the account in your message. We may ask you to confirm it’s yours before we change anything.

What to include

• The app: Virtual CV or Orbit
• The email address on the account
• The page you were on, or the link
• The exact message you saw, and roughly when it happened
• Any reference shown on screen, such as the reference code when closing an account doesn’t finish

Other addresses

• Privacy requests, such as a copy of your data or deleting data from our email and analytics providers: privacy@wipperoz.com
• Questions about the terms and conditions: terms@wipperoz.com

We answer privacy requests within 30 days.