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Change the email address you sign in with

Updated

This is for anyone who wants to sign in with a different email address. In both apps, the address you signed up with is fixed: it’s how you sign in and where we send codes, receipts and invitations.

What you’ll see

  • Virtual CV: in Settings, Profile, the Email field is marked Sign-in address and This address can’t be changed.
  • Orbit: in Settings, Profile, the Email field explains that changing it means moving to a different account.

You can still change your name and photo on the same page.

If you use Virtual CV

To move to a new address, you create a new account with it:

  1. Download your data from the old account, so you have a copy.
  2. Sign out and create a new Virtual CV account with the new address.
  3. When you no longer need the old account, close it.

Your Virtual CVs, credits and history stay with the old account. They don’t move to the new one.

If you use Orbit

Your company’s roles and candidates belong to the Orbit account, not to your login. To use a new address:

  1. Ask an admin on your team to open Settings, Team, select Invite someone and invite your new address.
  2. Accept the invitation from the new address.
  3. Ask the admin to remove your old address from Team with Remove.

If you’re the only admin, choose Admin under What they can do when you invite the new address. Then sign in with the new address and remove the old one.

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